The Instructional Design and Training (IDT) team in RITE offers many professional development and training opportunities throughout the year. To see the latest offerings for group training sessions and workshops, please visit Buffalo State's Workshop Registration System, where you can view upcoming offerings based on the default calendar view, or by specific categories listed in the sidebar on the right of the web page. Workshop categories include Accessibility, Blackboard, Office 365, Turnitin, and many others. Be sure to bookmark the Workshops page and check back often, as new topics are offered every month.

Don't see a scheduled workshop in the category you were looking for? Looking for a workshop in something that isn't listed? You can also request an individual or small group training at any time by opening a ticket on our Request a Training from IDT page. A list of technologies for which we offer training is located under "Standard Features."

Come and celebrate Mass on the First Friday of each month at 8:00 a.m. in the Newman Center Chapel. We will gather for Mass and start the month with a renewed perspective. Stay for a cup of coffee afterward or take a cup to go. Our next celebration will take place this Friday, April 6.

The Newman Center is located at 1219 Elmwood Avenue, across from the Burchfield Penney Art Center.

A data breach at department store chains Saks Fifth Avenue and Lord & Taylor began about a year ago and was discovered when another organization found stolen credit and debit card numbers being sold on the dark web. Parent company Hudson's Bay conducted forensics to determine how the cards were stolen.

How did the criminals get access to the card numbers? By phishing the employees at Saks and Lord & Taylor. Some employees clicked on attachments and downloaded malware, which ran undetected.

Read the story in the Guardian.

Takeaways

• A breach may not be detected for a year or more. Forty-eight out of 50 states have specific breach notification laws. Know your rights. NYS breach notification law. 
• Credit card information isn't always sold as soon as it's stolen. Criminals sometimes wait a while before acting on harvested data.
• Use credit cards instead of debit cards for transactions. Consumers are liable only for the first $50 of a stolen credit card, but most debit cards don’t have that protection.
• Be wary of every e-mail you receive. Closely examine each message, and don't react before you think about what you are being asked to do.
• Regularly check https://haveibeenpwned.com.

Protect our campus by protecting yourself. And protect yourself at all times.

Please join us for the professional development workshop "Techniques and Approaches for Delivering Excellent Customer Service" on Tuesday, April 17, from 9:00 a.m. to noon in Butler Library 181B.

It can be challenging to deliver outstanding customer service when you encounter a difficult customer, run into a problem that seems unsolvable, or have to rely on another person or unit to help ensure that the customer is satisfied. During this session, participants will use case studies to learn and practice effective customer service problem-solving techniques and engagement approaches to exceed their customers' expectations during challenging situations. This session is for anyone who serves in a role where he or she provides day-to-day customer service for students, faculty, staff, or constituent groups external to the college.

Light snacks will be provided. Please register through the Workshop Registration System.

The Adulting 101 Series continues today, April 4, with tax-preparation tips from Professor Fred Floss, chair of the Economics and Finance Department, at 7:00 p.m. in the Assembly Halls. For a complete list of workshops in the series, please visit the Student Life website.

Please join the Philosophy Department today for the third colloquium of the spring 2018 semester, "Beyond Character Formation: What Can Aristotle Tell Us about the Meaning of Life?" ?presented by Kimberly Blessing, professor of philosophy, from 2:00 to 4:00 p.m. in Buckham Hall B145. The commentator will be Taylor Seymour, sophomore philosophy major.

Please join the Philosophy Department for the third colloquium of spring 2018, "Beyond Character Formation: What Can Aristotle Tell Us about the Meaning of Life?" ?presented by Kimberly Blessing, professor of philosophy, on Monday, April 9, from 2:00 to 4:00 p.m. in Buckham Hall B145. The commentator will be Taylor Seymour, sophomore philosophy major.

Individualized Studies announces its first international study program. The program is headquartered in Siena, Italy, and is designed to balance international exposure with affordability. The program runs May 20–31. There is still space available, and it’s open to all Buffalo State students. For more information, please visit the International and Exchange Programs website.

Thank you to all faculty and staff members who have supported the Nutrition Club fundraising efforts this year by participating in both our bake sales and annual soup sale. With your help, we were able to raise $568 for disaster relief and the American Red Cross. We appreciate your support!

Senior hockey goaltender Justine Silva has combined her love for hockey and science into an exciting student-athlete experience at Buffalo State. She's made her mark not only on the ice—she's an All-Conference selection and has led her team to the postseason playoffs—but in the classroom and labs as well. It all paid off last summer when she completed her internship at NASA's Jet Propulsion Laboratory in Pasadena, where her work centered on testing electrochemical sensors and determining compositions of oceans on Europa, the moon of Jupiter.

Watch the video.