The Daily Bulletin Archive

Please join us to learn positive telephone strategies during the professional development workshop "Telephone Techniques" on Tuesday, May 5, at 10:30 a.m. in Butler 181B.

The telephone is the No. 1 line of communication for unhappy customers; therefore, we need to make sure we handle it correctly. And the first thing to do is answer it...with skill and professionalism. This session will be filled with questions as well as tips and strategies. Light snacks provided.

Please register online via the CyberQuad Workshop Registration System.

Please e-mail Lauren Turner, professional development assistant, with questions.