Today's Message
Posted: Friday, July 19, 2013CTS Implements New Help Desk Ticketing System
Computing and Technology Services implemented a new internal Help Desk ticketing system on July 15. We expect a smooth transition to the new system, but we’re asking for your patience for the first few weeks while we adjust to the changes.
As always, if you contact the Help Desk to open a ticket, we recommend that you ask the technician for the Change Order (CO) number. And please mention your CO number if you need to call the Help Desk for a status update.
