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From The CIO And Vice President For Enrollment, Marketing, And Communications

Posted: Wednesday, March 13, 2019

New Campus Service Requires Action by Buffalo State Account Holders

I am happy to announce a new self-service password reset function for Buffalo State account holders who forget their passwords. Until now, if you forgot your Buffalo State password, you would have to call the IT Help Desk. Now you can reset a forgotten password yourself once you register for the new self-service password reset function.

All Buffalo State account holders (students and employees) must register for the self-service password reset. Faculty members should register for this service before leaving campus for the summer.

Please log in and follow the prompts on the website. This IT Knowledge Base article will give you more information and instructions on how to register for this new service.

Definitions

  • Authentication: The process or action of verifying the identity of a user or process.
  • Buffalo State account holder: Anyone who has a Buffalo State username and password.
  • Password change: Changing a current password to a new one. This is already offered as a self-service at Buffalo State.
  • Password reset: Creating a new password when an account holder forgets his or her current password.
  • Self-service: A service where customers help themselves rather than call for assistance.
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