Announcements
Posted: Tuesday, August 14, 2018Potential Service Delays: Please Test Classroom, Lab Technology before August 27
Technology Support Services (TSS), a division of RITE, strongly encourages teaching faculty and staff members to test the basic functionality of all equipment and software in their classrooms and labs before Monday, August 27, and to report any issues as soon as they are detected.
TSS has lost several full-time staff members this summer, and these departures will affect the speed with which our team is able to complete service requests, especially those that come in as the fall semester approaches.
Problems can be reported using these services in our client portal:
To report a software problem in your lab, visit Software Issue and Open a Ticket.
To report a hardware problem in your lab, visit Hardware Issue and Open a Ticket.
To report a classroom computer or AV equipment problem, visit Presentation System Assistance and Open a Ticket.
TSS will make every effort to process your request as quickly as possible. Thank you for your cooperation and patience.
Please direct questions to the RITE Support Desk, 878-HELP (4357), Bulger Communication Center 200.
Monday, August 20, 2018
Wednesday, August 22, 2018
