The Daily Bulletin Archive

Please join us for the professional development workshop "Retooling Customer Service Practices," on Tuesday, November 28, from 9:00 to 11:00 a.m. in Butler Library 181B. Breakfast will be provided, sponsored by the Buffalo State chapter of United University Professions (UUP).

Do you ever wonder which customer service practices you currently use are effective, or which ones could be improved, created, or reinvented? During this session, participants will work together to evaluate the effectiveness of their current customer service strategies and create new practices they can use in their day-to-day roles. This session is for anyone who serves in a role providing day-to-day customer service for students, faculty, staff, or constituent groups external to the college?.

Please register through the Workshop Registration System.