Today's Message

If you have a question about using Blackboard, please contact Open SUNY Support at (844) 673-6786 or submit a request online with the Open SUNY HelpDesk.

You can also use the following self-service options:

• RITE Portal KB: Blackboard FAQ Knowledge Base
• RITE: IDT: Quick tutorials on how to use the features of Blackboard
• Bb Help for Instructors: Answers to common issues and ways to customize your course

Campus queries related to Blackboard that Open SUNY Support is unable to address should be directed to riteportal.buffalostate.edu. This process will ensure the most efficient service.