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Today's Message

Posted: Monday, March 30, 2020

Empire Plan Introduces Telehealth Benefit

The Empire Plan is doing all it can to support its enrollees through this unprecedented time and has introduced a new telehealth benefit to help them access health-care services remotely. LiveHealth Online lets enrollees visit with a board-certified doctor or licensed therapist by video on their smartphone, tablet, or personal computer.

If enrollees are concerned about leaving their homes to receive medical care or are concerned about their ability to access care, the Empire Plan will cover telehealth visits at no cost. Please download the flier (PDF, 1.1 MB) for additional information and step-by-step instructions to register. Enrollees who are already registered can log in to the Empire Plan website to get a coupon code to cover the full cost of their LiveHealth Online visit. For additional assistance, enrollees are encouraged to call the Empire Plan at (877) 7-NYSHIP (877-769-7447) and select option 2 for the Hospital Program. Note: A postcard regarding this new benefit will also be mailed to enrollees in the coming week.

Submitted by: Linda L. Kravitz
Also appeared:
Wednesday, April 1, 2020
Monday, April 6, 2020