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Today's Message

Posted: Wednesday, December 11, 2013

Blackboard Learn: Performance Issues

Our Blackboard Learn environment underwent emergency maintenance on December 10 that resulted in server downtime. Blackboard users may have experienced intermittent performance issues.

These performance issues may continue as our hosting provider continues to work with their vendors to investigate this issue while taking immediate measures to improve system performance.

Because of these performance issues, it is recommended that additional time be provided for students to complete their course assignments where Blackboard is required.

Directions on how to provide additional attempts for online exams can be located on the Blackboard Learn website. Faculty members can also call the SUNY Learning Network at (800) 875-6269.

Submitted by: Meghan Pereira
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