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From the Chief Information Officer

Posted: Friday, August 26, 2016

Migration to Office 365 Begins Monday

RITE will begin migrating faculty and staff Outlook accounts (e-mail and calendar service) from our current on-premise e-mail environment, Exchange 2007, to the new cloud-based Office 365 platform beginning Monday, August 29. Mailboxes will be migrated in batches, alphabetically by department; once the transition begins, the process will run continuously until all accounts have been converted. While it will be difficult to precisely predict when an individual's account will be migrated, we have published an Office 365 schedule on the RITE website showing target dates by department.

To prepare for the migration to the new mail system and to learn what to expect before, during, and after the transition, we strongly encourage you to review the Office 365 Migration Guide. You will also find answers to many questions on our Office 365 FAQ page. RITE will host weekly drop-in sessions in Butler Library 318 (CyberQuad) to provide an open forum devoted to answering questions and solving problems that you may encounter while navigating the new Office 365 environment. The drop-in session schedule is available on the Office 365 Training web page.

Please note: some users may experience a brief disruption to e-mail service while their mailboxes are being converted. If this happens, Outlook will display a "Disconnected" message in the status bar at the bottom of the window. This is normal and should last only 15–20 minutes. You may need to restart Outlook a few times to regain connectivity once the migration has been completed.

Please send your questions, comments, and concerns to the RITE Support Desk via e-mail. If you encounter a problem with your e-mail or calendar after the migration, please call the Support Desk at 878-4357 as soon as possible.

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